Size Help

Sizing on ladies fashions varies greatly, even on items from the same brand. We provide sizing information in the item description.

We're here to help:

Message us on Facebook Messenger or Email sales@suburbia.ie

We welcome your queries on sizing and can give individual specific advice when you contact us regarding a particular item. If you are in between sizes, we recommend you choose the larger of the two.

Delivery

REPUBLIC OF IRELAND - €4.99, or FREE on orders over €40 (2-4 working days)

EUROPEAN UNION (Excl. Cyprus & Malta)  - €22.99 (5-7 working days)

Orders placed before 11.00 am Monday to Friday are dispatched same day.

Returns and exchanges

If you are not completely satisfied with your purchase from Suburbia.ie you can simply return the item(s) within 14 days of receipt.

Items must be returned with original tags still attached and in original packaging, undamaged, unworn, with no smells of smoke or other odours. Please include your delivery note with your item(s) so we can trace your order.

We will issue a full refund (excl. delivery cost) on receipt of the item(s) or exchange your item(s) if preferred. Buyer pays for the the return and is responsible if the package gets lost or damaged before reaching us. We highly recommend using a delivery service that provides insurance for the full value of the items.

If you received free shipping with our “FREE SHIPPING OVER €40” promotion and return or exchange one or more items from this order, and that leaves the price of all the other items in the order less than €40, you will be charged an adjustment fee of €4.99 to cover the cost of the initial shipping of the order to you. 

Where items are returned and refund is refused due to being late, missing tags, damage or other reasons stated above, a customer has an option to pay for shipping the item back to them or forfeit it. If unclaimed for 30 days items will be destroyed or donated to charity.

Processing of returns may take longer than usual due to the COVID-19 risk, we are required to hold returned parcels in our warehouse for 48 hours before processing. This means your refund may take a little longer than normal to get back to you.

All goods should be returned to:

Suburbia Clothing,
96 Clonmagadden Fort,
Navan,
Co. Meath,
C15 CH9N

GET IN TOUCH

If there are any problems with your order, or you would like some friendly advice regarding picking the right size or style, please don't hesitate to contact us via email sales@suburbia.ie or message us on Facebook.